Subscriber Statistics

Subscriber Statistics helps you review the health of each active subscription tier from one place. Use it when you want a quick read on auto-renew, recent churn, and recent earnings before you adjust pricing, messaging, or promotions.

Accessing Subscriber Statistics

You can open this feature in either location:

1. Open Fansly and go to your Subscribers page.
2. Find the Subscriber Statistics card above the Subscribers tab navigation.

Or open the same statistics in a popup:

1. Click the FB menu button in the page header.
2. Select Subscriber Statistics.

Subscriber Statistics Features

Review renewal health by tier

1. Open Subscriber Statistics.
2. Review each tier card for the current Renewal rate.
3. Compare the supporting counts to understand what is driving the percentage.

Each tier card includes:

• Renewal rate for active subscribers in that tier
• On for subscribers with auto-renew enabled
• Off for subscribers with auto-renew disabled
• Total active subscribers counted in that tier

Use this view to spot tiers where auto-renew is lower than expected right now.

Monitor churn in the last 30 days

1. Look at the Churn Rate row on each tier card.
2. Compare Churned to see how many subscribers ended in the last 30 days.
3. Compare Start Base to understand the estimated size of that tier at the start of the same 30-day window.

Use these values together to see which tiers are losing subscribers faster over the current rolling 30-day period.

Compare earnings by tier

1. Review Tier Earnings for the estimated monthly value of the tier based on current subscribers.
2. Review Net Earnings for recent earnings matched to that tier from the last 30 days.
3. Compare both numbers to see whether recent activity is tracking close to the tier's current monthly value.

Net Earnings can include subscription, tip, and pay-per-view activity from the last 30 days.

Note: Recent earnings are estimates. They can vary slightly from your own records if activity cannot be matched perfectly during the 30-day window.

Troubleshooting

• No active tiers found. You currently do not have any active subscription tiers to analyze.
• Failed to load subscriber statistics. Please try again later. Refresh the page and open Subscriber Statistics again.
• Numbers look lower than expected. Remember that Churn Rate and Net Earnings use a rolling 30-day window, while Renewal rate reflects the current active subscribers in each tier.