Auto Messages
Send direct messages automatically for subscription and fan activity moments.
Use Auto Messages to create recurring message rules so your DMs stay timely even when you are busy.
Common uses include expiring subscriptions, renewal events, top spenders, and live stream reminders.
Accessing Auto Messages
- Open Fansly and click the FBuddy icon in the top bar.
- Select Auto Messages.
- The Auto Messages panel opens so you can view and manage all rules.
If you see an Open Auto Messages card in creator chat, you can also click Open Auto Messages to open the same panel.
If the panel is not available and you are not on Pro, you will see an upgrade message.
Auto Messages features
Prerequisites
- Auto Messages is a Pro feature.
- A Management Session must be connected.
- The session must have Send Messages enabled.
In the panel header you can see Management Session status as Configured or Not configured.
If status is Not configured, click Open Setup, paste your Management Session URL, then click Save Management Session URL.
If you also use Smart Lists, set Send Messages to ON in the permission checklist and keep other permissions off unless another feature asks for them.
Creating and saving a rule
- Open the Auto Messages panel.
- Click New Auto Message.
- Choose a Type.
- Fill in the trigger field and message.
- Add any attachments in the media section.
- Toggle Active if you want the rule to run now, then click Save.
Tip: Save is blocked until Management Session is configured. If the message is empty, save will show an error.
Trigger types
- Expiring Subscribers
- Send after a fixed number of days before a subscription expires.
- Allowed range: 0 to 365 days.
- Optional Subscription Tier filter lets you limit this to one tier.
- After Renewal
- Send after a renewal event.
- Allowed range: 0 to 30 days.
- Optional Subscription Tier filter limits scope.
- Renewal Milestone
- Send when the subscription reaches a milestone month.
- Allowed range: 1 to 120 months.
- Optional Subscription Tier filter limits scope.
- Top Spender Milestone
- Send to the highest-spending fans by percentage.
- Allowed range: 1 to 100 percent.
- No tier filter for this type.
- Going Live
- Sends once per live stream to subscribers, expired subscribers, and followers.
- You can set Auto Delete After in hours (0 to 168).
- Set to 0 to disable auto-delete.
The message can include placeholders using the toolbar buttons (for message personalization). Going Live messages do not support placeholders.
Message fields
- Message: max 10,000 characters.
- Attachments: optional; sent in the exact order shown.
- Active: turn a rule on or off without deleting it.
Managing existing rules
- Active switch: pause or resume sending for one rule.
- Open the action menu (•••) on a rule to use:
- Send Test DM: verify the rule can send.
- Edit: update message, trigger, attachments, and active state.
- Delete: remove a rule.
- Recent Logs shows recent sends with timestamp, fan, and rule type.
Use the message icon in a log row to open the fan chat for that row. For Going Live rows, it opens your Fansly creator chat.
Troubleshooting
- Management session is not configured: open Open Setup and make sure Send Messages is enabled.
- A rule saves but does not run: confirm your Management Session is configured and Send Messages is enabled, then check your Active toggle.
- Test DM fails: verify the same permission requirement above.
- I see save errors about field range: check the number is in the allowed range for that type.
- I want the feature visible but it is not: confirm you are signed into a Pro account.