Message Statistics

Message Statistics helps agency owners and admins review message activity across an agency. Use it to see how many messages were sent, compare paid and free messages, review team activity, and export summary data.

Accessing Message Statistics

1. Open FBuddy Auth and go to Dashboard -> Agencies.
2. Open the agency you want to review.
3. Click Open Message Statistics, or choose Message Statistics from the agency sidebar.

Only agency owners and admins can open Message Statistics. Members who do not have access will see Message statistics access with a note that only agency owners and admins can view message statistics.

Enable Message Logging

Message Statistics records new agency message activity only while Message logging is turned on.

1. Open Message Statistics.
2. Find Message activity.
3. Turn on Message logging.
4. After Message logging enabled appears, new direct and mass message activity can appear in the dashboard.

If Message logging is disabled. appears, turn on Message logging before expecting new message activity to be added. Existing logged rows can still be counted in the top summary cards.

When logging is off, the Summary and Messages tabs are hidden. Turn logging back on to review logged rows and use filters.

Summary Cards

The top of the page shows three quick totals for the selected data:

• Total messages
• Paid messages
• Free messages

These cards update when you change filters or the selected time range.

Summary Tab

The Summary tab is the default view for reviewing trends.

Use the view controls to:

• Choose Daily, Weekly, or Monthly grouping.
• Filter by Period and Member.
• Sort by Total messages or PPV messages.
• Review PPV ratio, PPV revenue, Avg PPV price, and Unique recipients.
• Click Export CSV to download the current summary table.

If filters from the Messages tab are active, the Summary tab may show Review advanced filters in Messages. Click it to return to the detailed filter controls.

Messages Tab

The Messages tab shows individual logged messages. Each row can include:

• Sent
• Sender
• Fansly account
• Type
• Price
• Attachments
• Content
• Recipient

Use the column filters to narrow the table:

• Sent: choose a preset such as Last 24 hours, Last 7 days, Last 30 days, Last 90 days, Last 6 months, or Last year, or select a custom range and times.
• Sender: search and select team members.
• Fansly account: search and select agency Fansly accounts.
• Type: filter to Paid or Free messages.
• Price: filter messages with a price or enter minimum and maximum USD values.
• Attachments: filter messages with attachments or enter minimum and maximum attachment counts.
• Content: search for messages that contain specific text.
• Recipient: filter by Mass message, Direct message, or selected recipients.

Click Apply inside a filter to update the results. Click Clear inside a filter to remove that filter, or use Clear all filters when multiple filters are active.

Use Previous and Next at the bottom of the table to move through additional pages when there are more logged messages than fit on one page.

Reviewing Message Content

Long message text is shortened in the table so the row stays readable. Use the expand button in the Content column to view the full message text, then collapse it when you are done.

For direct messages, the Recipient column can show the recipient name. Mass messages show Mass message instead.

Important Notes

• Message Statistics is available only for agency owners and admins.
• Message logging must be enabled before new message activity is recorded.
• Message logging must be turned on to open the Summary and Messages tabs.
• The table shows No messages found. when there are no logged messages that match the current filters.
• The Summary tab shows No summary rows found for the selected range and filters. when the selected range and filters do not match any logged activity.

Troubleshooting

• You cannot see Message Statistics: ask the agency owner to confirm that your role is owner or admin.
• New messages are not appearing: open Message Statistics and confirm Message logging is turned on.
• Expected rows are missing: clear filters, expand the date range, and check both the Summary and Messages tabs.
• Unable to load data: click Retry if it appears, then refresh the page if the problem continues.